Privacy Policy

How we collect, use, and protect your personal information

Last Updated: 28 January 2026

1. Introduction

Ommri Travel & Tours Sdn Bhd ("Ommri", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products and services, participate in activities on our platforms, or otherwise contact us. The personal information we collect may include:

Name, email address, and contact details
Passport information and travel documents
Billing and payment information
Demographic information
Other information you choose to provide

2.2. Information Automatically Collected

When you access our platforms, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system
Pages visited and time spent
Referring website addresses
Information collected through cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing, maintaining, and improving our services
Processing transactions and sending related information
Responding to inquiries and providing customer support
Sending administrative information, updates, and promotional materials
Protecting our rights, property, or safety, and that of our users
Complying with legal obligations
For any other purpose with your consent

4. Disclosure of Your Information

4.1. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2. Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3. Legal Requirements

We may disclose your information where required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations of our policies.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing activities on our platforms. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

7. Third-Party Websites

Our platforms may contain links to third-party websites and applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Your Rights

9.1. Access and Update

You have the right to access and update the personal information we hold about you. You can review and change your personal information by logging into your account or by contacting us directly.

9.2. Opt-Out

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications or by contacting us directly.

9.3. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including Malaysia and Saudi Arabia.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ommri Travel & Tours Sdn Bhd
C-01-27 DM Mall,
Persiaran Kewajipan,
USJ 1, 47600 Subang Jaya,
Selangor, Malaysia
Email:info@ommri.co
Phone:+603 8682 3105

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